Privacy policy
Last updated: September 22, 2026
Your chats never come to us. Your session library and search index live on your Mac. If you use the iOS companion, your work syncs between your devices through your iCloud account. Optional AI reviews send selected content to the provider you choose through your agent setup. Purchases and support involve separate information, described below.
Who we are
Agent ATC is provided by Crestify Solutions Private Limited, India. This policy covers the Agent ATC app and agentatc.com. Contact support@memoryplugin.com about privacy.
Your local library
The app reads locally saved Claude Code and Codex sessions from the default locations or folders you select. Message content, titles, project paths, search indexes, summaries, stars, and board settings are stored locally. Search and embedding calculations run on your Mac. We do not receive this library, sell its contents, or use it to train models.
The local library does not require an Agent ATC account. We do not add analytics, session replay, or automatic chat uploads to the desktop app. Protect your Mac and backups: local storage does not mean that the app provides its own encryption or can protect files from other people with access to your device.
iCloud sync for the iOS companion
The iOS companion uses your iCloud account to sync your work between your Mac and iPhone, including the task information you manage on your phone, such as titles, descriptions, status, and importance. Sync data is sent to and stored by Apple through iCloud; it is not sent to Agent ATC’s servers.
Apple’s privacy policy and iCloud terms apply to this processing. iCloud encrypts third-party app data in transit and on its servers. Further protections depend on your iCloud settings and the type of data. See Apple’s iCloud data security overview.
Optional AI reviews
If you request a review, the selected content is passed to your chosen Claude Code or Codex setup and its configured AI provider, such as Anthropic or OpenAI. The app explains what will be sent before the review. Agent ATC’s servers do not relay or receive that content.
Your agent configuration, account, and provider’s terms determine retention, processing location, and whether content may be used for training. We cannot set those policies for your account. You can use the local library, search, stars, and board without running reviews.
Purchases through Gumroad
Checkout takes place on Gumroad. Gumroad processes payment information and may make purchase records available to us, including your email address, name, order reference, product, payment and refund status, and tax or billing details. We use necessary purchase information to deliver the product, verify purchases, provide support, process refunds, and meet accounting obligations. We do not receive or store full payment-card numbers or security codes.
Gumroad applies its own privacy policy to checkout, receipts, downloads, and any account you create there. When you click a purchase button, the page loads Gumroad’s widget and opens its product overlay. Gumroad then receives connection information, such as your IP address and the referring page, and may use cookies or other technologies under its own policy. We do not load this widget before you click Buy. Your local chats are not attached to a purchase.
Website and update requests
Before you click Buy, the website uses local assets and does not load advertising pixels, analytics scripts, session replay, or non-essential cookies. Gumroad’s checkout widget and its privacy practices apply after you open it. Its demo contains fictional conversations and does not read your computer’s chats. Vercel, our website host, may process standard connection information such as IP address, browser details, requested URL, and request time to deliver and protect the site.
Checking for or downloading app updates contacts the configured update and download hosts. Those hosts can receive ordinary network information, such as your IP address and the requested release file. Your chat content, search queries, stars, and board are not part of update requests.
Support
If you contact us, we receive your contact details and anything you choose to send, such as a message or screenshot. We use it to respond and resolve the issue. Please remove private chat content, credentials, and unrelated personal information before sharing diagnostics. We do not automatically attach your conversations to support requests.
Use, sharing, and legal bases
We use purchase and support data to fulfil our agreement with you, connection information for our legitimate interests in security and service delivery, and financial records to comply with law. Where consent is required for an optional activity, we will ask for it. We do not sell personal information or share it for cross-context behavioural advertising.
Necessary information may be processed by our hosting, payment, and support communications providers. We may disclose information where legally required or necessary to protect rights and safety. Our business is based in India, and providers may process data in other countries. Applicable transfer safeguards will be used where required by law. The providers you independently use for AI reviews have their own arrangements.
Retention and your choices
Your local session files and Agent ATC’s local data remain under your control. Removing the app may leave its data files and your agents’ original transcripts behind. We cannot remotely retrieve or erase them. Copies synced through iCloud are also subject to your iCloud account settings and Apple’s policies. Contact us if you need help locating the app’s local data.
We keep support information only as long as needed to resolve requests and meet legitimate legal needs. Purchase, tax, and accounting records are retained for legally required periods. Hosting logs are governed by our provider’s retention settings and security requirements. We do not keep a server copy of your chats.
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information we hold, object to or restrict processing, withdraw consent, or complain to your local data-protection authority. Email support@memoryplugin.com to exercise those rights. We may need to verify your identity and will respond within applicable legal time limits.
Children and changes
Agent ATC is intended for adults 18 and over. We do not knowingly collect children’s personal information. Contact us if you believe a child has provided information to us.
We will update this page when our practices change and provide additional notice or seek consent where required. A policy update does not itself authorise new uses of your information that require consent.
Contact
Crestify Solutions Private Limited
19, Roshan Bungalow, Shirkay Layout, Raj Nagar, Nagpur, MH 440013, India
support@memoryplugin.com